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Oct
3
Queensland Public Holiday Monday 6/10/2014
Posted by Tony S on 03 October 2014 03:11 PM

Monday 6/10/2014 is a Queensland public holiday, so we will be limited in availability.

For any urgent hosting requirements, please contact us as per normal and those request we be attended to as high priority.


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Aug
4
Support Portal Maintenance
Posted by Rowan Volker on 04 August 2014 12:25 PM

Our support portal will be down for further maintenance tonight the 4th of August 2014 between 5-6pm Australian Estern Standard Time (AEST).

During this maintenace period both support ticketing and live chat systems will not be available.

Thankyou for your patience during this maintenance down time.


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Aug
1
Support requests via email
Posted by Tony Schirmer on 01 August 2014 06:55 PM

Support requests received via email over the last 7 days have been intermittent due to a server migration.

We've just received all emails that hadn't been received prior, and now everything should be working as per normal.

We apologise for any support tickets that haven't been replied to promptly, and we've taken action to insure that support outages can be prevented in the future.


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Jul
30
Support Portal Maintenance
Posted by Rowan Volker on 30 July 2014 10:29 AM

Our support portal will be down for maintenance tonight the 30th of July 2014 between 5-6pm Australian Estern Standard Time (AEST).

During this maintenace period both support ticketing and live chat systems will not be available.

Thankyou for your patience during this maintenance down time.


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Mar
26
Local Public Holiday. Limited Support Availability
Posted by Tony Schirmer on 26 March 2014 07:11 PM

Tomorrow the 27/03/2014 is a local Toowoomba public holiday, so we will be limited in availability.

For any urgent hosting requirements, please contact us as per normal and those request we be attended to as high priority.


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